BrandPilot Privacy Policy
Your privacy is paramount. This policy details how BrandPilot collects, uses, and protects your personal data.
Introduction to Our Privacy Commitment
At BrandPilot, we are committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through our website, BrandPilot.cc, and during the provision of our marketing and web development services. We believe in transparency and want you to understand how your data is handled.
By using our website and services, you agree to the terms of this Privacy Policy. We encourage you to read it carefully to make informed decisions about your personal data. This document is regularly reviewed and updated to reflect changes in legal requirements and our operational practices. Your continued use of our services after any modification to this Privacy Policy will constitute your acceptance of such modifications.
- Transparency: Clearly explaining what data we collect and why.
- Security: Implementing robust measures to protect your data.
- Control: Empowering you to manage your personal information.
- Compliance: Adhering to relevant data protection regulations.
Data We Collect and Why
Information You Provide Us
When you interact with BrandPilot, you may provide us with personal information. This includes, but is not limited to, data collected when you:
- Fill out a contact form or request a quote (e.g., name, email, phone number, company name, project details).
- Sign up for our newsletter or marketing communications.
- Communicate with us via email, phone, or social media.
- Provide feedback or participate in surveys.
We use this information to respond to your inquiries, provide our services, send relevant communications, and improve our customer support.
Information Collected Automatically
When you visit our website, certain information is automatically collected about your device and browsing activity. This may include:
- Your IP address, browser type, and operating system.
- Referring/exit pages, and dates/timestamps.
- Pages viewed, time spent on pages, and clickstream data.
- Device identifiers and mobile network information.
This data helps us understand how visitors use our site, improve website functionality, analyze trends, and administer the site. This information is generally aggregated and anonymized.
Cookies and Tracking Technologies
BrandPilot uses cookies and similar tracking technologies (like web beacons and pixels) to enhance your experience, analyze site usage, and support our marketing efforts. Cookies are small data files stored on your device.
- Essential Cookies: Necessary for website operation (e.g., security, authentication).
- Performance Cookies: Collect information about how you use our website (e.g., page visits, error messages).
- Functionality Cookies: Remember your preferences (e.g., language, region).
- Targeting Cookies: Used to deliver more relevant advertising based on your interests.
You can manage your cookie preferences through your browser settings. For more details, please refer to our dedicated Cookie Policy.
How We Use Your Data
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Service Provision and Communication
We use your data to deliver the services you've requested, such as digital strategy, web development, or SEO. This includes communicating with you about your projects, providing updates, and responding to your support inquiries. Your contact information allows us to maintain an effective dialogue throughout our partnership.
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Analytics and Website Improvement
Aggregated and anonymized data helps us analyze website traffic, user behavior, and popular content. This deep understanding allows us to continuously optimize our website's performance, user experience, and the relevance of our content to better serve your needs and interests.
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Marketing and Personalized Content
With your consent, we may use your contact information to send you marketing communications, newsletters, and promotional offers about our services that we believe may be of interest to you. We aim to provide content that is relevant and valuable, never spam. You can opt-out at any time.
Data Sharing and Disclosure
BrandPilot does not sell, rent, or trade your personal information with third parties for their direct marketing purposes. We may share your data in limited circumstances, always with your privacy and security in mind:
- Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as hosting, data analysis, email delivery, marketing assistance, customer service, and payment processing. These providers only have access to personal information needed to perform their functions and are contractually bound to maintain its confidentiality and security.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). This includes cooperating with law enforcement.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
"We are committed to maintaining the trust and confidence of our visitors and clients. We do not engage in the business of selling information to others."
— BrandPilot Management
Data Security and Retention
BrandPilot employs a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Using SSL/TLS encryption for data transmission.
- Implementing access controls and authentication protocols.
- Regular security audits and vulnerability assessments.
- Maintaining secure server environments.
- Employee training on data protection best practices.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for legal, accounting, or reporting requirements). When your data is no longer needed, we will securely delete or anonymize it.
Your Data Protection Rights
Access and Rectification
You have the right to request access to the personal data we hold about you and to request that any inaccurate or incomplete data be corrected. We are committed to ensuring your information is accurate and up-to-date.
To exercise this right, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.
Erasure and Restriction of Processing
Under certain circumstances, you have the right to request the erasure of your personal data or to restrict its processing. This might apply if the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent.
We will assess your request based on legal requirements and our legitimate interests, ensuring a fair and compliant process.
Data Portability and Objection
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible. You also have the right to object to the processing of your personal data in certain situations.
We respect these rights and will facilitate them in line with data protection regulations.
Withdrawal of Consent
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
If you wish to withdraw your consent, please contact us, and we will update your preferences accordingly.
Changes to This Privacy Policy
BrandPilot reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any modifications will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If you have any questions about these changes, please do not hesitate to contact us.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:
BrandPilot
Strada Ludwig van Beethoven 32, 400439 Cluj-Napoca, Romania
Phone: +40 364 566 814
Email: [email protected]
Working Hours: Mon-Fri: 9:00-18:00